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MISTAKE OF MY ORDER

I made a mistake with my order - what shall I do ?

Did you make a mistake when placing your order? Did you fill in the wrong delivery address or the wrong lenses? Please inform by email the Optical Web customer service team as soon as possible so we can process the order correctly. Just state your name, surname, delivery address and order number, and let us know what details we need to change.

We are here to help you!

If you can't find the answer you are looking for, then please get in contact with our friendly customer service team.

Send us an e-mail :

info@opticalweb.ch

We try to answer you as soon as possible.

The Optical Web team

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