|
|
Your satisfaction is our number one priority. Therefore, if you are unhappy with your glasses we will take them back within the 7 day return period. Please make sure that the glasses are not returned in a damaged/used state. Before any return, we must make the request in advance explaining the reason for return. Only after we agree otherwise returns are accepted. For orders of multiple items at least one item must be retained.
Your feedback is important to us
We would be thankful if you could let us know the reason for returning/exchanging the glasses. This helps us to improve our service and offers in the future. Thank you !
If you can't find the answer you are looking for, then please get in contact with our friendly customer service team.
We try to answer you as soon as possible.
The Optical Web team
Copyright © OPTICAL WEB
Subscribe to our newsletters now and stay up-to-date with new collections, the latest lookbooks and exclusive offers.