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Your satisfaction is our number one priority. Therefore, if you are unhappy with your sunglasses we will take them back within the 7 day return period after the reception of your order for an exchange by another model (no refund is possible for sunglasses). Please make sure that the sunglasses are not returned in a damaged/used state.
Your feedback is important to us
We would be thankful if you could let us know the reason for returning/exchanging the glasses. This helps us to improve our service and offers in the future. Thank you !
If you can't find the answer you are looking for, then please get in contact with our friendly customer service team.
We try to answer you as soon as possible.
The Optical Web team
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